Terms of Service

Learn SFMC Terms of Service

Last Updated February 10, 2026

The following Terms of Service are entered into by and between You and Learn SFMC Bootcamp (“Company,” “we,” or “us”).

The following terms and conditions, together with any documents they expressly incorporate by reference (collectively, these “Terms of Service”), govern your access to and use of Learn SFMC Bootcamp, including any content, functionality, and services offered on or through Learn SFMC Bootcamp (the “Website”) and all associated websites and online portals.

Please read the Terms of Service carefully before you start to use the Website, the Learning Portal, or any other service offered by Learn SFMC. By using the Website, the Learning Portal, or any other service offered by Learn SFMC or by clicking to accept or agree to the Terms of Service when this option is made available to you, including in the purchase of products or services, you accept and agree to be bound and abide by these Terms of Service, our Refund Policy, and our Privacy Policy, incorporated herein by reference. If you do not want to agree to these Terms of Service, including the agreements incorporated by reference herein, you must not access or use the Website, the Learning Portal, and/or any other services/products offered by Learn SFMC.

This Website is offered and available to users who are 18 years of age or older. By using this Website, you represent and warrant that you are of legal age to form a binding contract with the Company and meet all of the foregoing eligibility requirements. If you do not meet all of these requirements, you must not access or use the Website.

Changes To the Terms Of Service

We may revise and update these Terms of Service from time to time at our sole discretion. All changes are effective immediately and retroactively when we post them and apply to all access and to use of the Website and all associated services and platforms offered by Learn SFMC. Your continued use of the Website or any other services and/or platforms owned and/or operated by Learn SFMC following the posting of revised or updated Terms of Service means that you accept and agree to the changes. You are expected to check this page from time to time, so you are aware of any changes, as they are binding on you. All updates to the Terms of Service are effective immediately and retroactively. By agreeing to our Terms of Service you agree to abide by all current and future changes and/or updates to our Terms of Service.

Privacy

Your use of the Website is also subject to the Company’s Privacy Policy. Please review our Privacy Policy, which also governs the Website and informs users of our data collection practices. Your agreement to the Privacy Policy is hereby incorporated into these Terms of Service.

Accessing The Website And Account Security

We reserve the right to withdraw or amend this Website and any service or material we provide on the Website and associated platforms at our sole discretion without notice. We will not be liable if, for any reason, all or any part of the Website or associated platforms are unavailable at any time or for any period. From time to time, we may restrict access to some parts of the Website or platforms to users, including registered users.

To access the Website or associated platforms and some of the resources they offer, you may be asked to provide certain registration details or other information. It is a condition of your use of the Website and/or platforms that all the information you provide to Learn SFMC is correct, current, and complete. You agree that all information you provide to register with on or through our Website and/or associated platforms is governed by our Privacy Policy, and you consent to all actions we take with respect to your information consistent with our Privacy Policy.

Email Address Accuracy

Student is solely responsible for providing a valid, accurate, and deliverable email address at the time of purchase and registration. The Company is not responsible for verifying the deliverability of Student-provided email addresses. Student shall not use disposable, temporary, or forwarding-only email addresses for enrollment purposes. Any failure to receive communications, including login credentials, due to an invalid, inaccurate, or unmonitored email address provided by Student shall not constitute non-delivery by the Company.

No Unlawful Or Prohibited Use And Intellectual Property

You are granted a non-exclusive, non-transferable, revocable license to access and use the Website and associated platforms with these Terms of Service.

As a condition of your use of the Website and/or platforms, you warrant to the Company that you will not use the Website and/or platforms for any purpose that is unlawful or prohibited by these Terms. You may not use the Website and/or the platforms and services made available to you in any manner that could damage, disable, overburden, impair, or interfere with the Website and/or platforms and any other party’s use and enjoyment of the Website. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Website and/or platforms.

All content included as part of the Service, such as text, graphics, logos, images, as well as the compilation thereof, and any content, information, video, and all associated materials used on the Website and/or associated platforms, is the property of the Company or its suppliers and protected by copyright and other laws that protect intellectual property and proprietary rights. You agree to observe and abide by all copyright and other proprietary notices, legends, or other restrictions contained in any such content and will not make any changes thereto.

You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part, found on the Website and/or platforms or any of the resources available for for access and/or download to you.

The Company content is not for resale. Your use of the Website and/or platforms or any of the resources available for download from Learn SFMC Bootcamp does not entitle you to make any unauthorized use of any protected content, and in particular, you will not delete or alter any proprietary rights or attribution notices in any content. You will use protected content solely for your individual use and will make no other use of the content without the express written permission of the Company and the copyright owner. You agree that you do not acquire any ownership rights in any protected content. We do not grant you any licenses, express or implied, to the intellectual property of the Company or our licensors except as expressly authorized by these Terms.

The Company name, the Company logo, the Company slogan, and all related names, logos, product and service names, designs, and slogans are trademarks of the Company or its affiliates or licensors. You must not use such marks without the prior written permission of the Company. All other names, logos, product and service names, designs, and slogans on this Website are the trademarks of their respective owners.

For Educational And Informational Purposes Only

As set forth more fully in the Disclaimer, the information contained on this Website and the resources available for download through this Website are for educational and informational purposes only. The information contained on this Website and the resources available for download through this Website and/or associated platforms are not intended as and shall not be understood or construed as legal, financial, tax, medical, health, or any other professional advice.

Accuracy And Personal Responsibility

We have done our best to ensure that the information provided on this Website, Platforms, and the resources available for are accurate and provide valuable information, but we cannot guarantee the accuracy of the information. Neither the Company nor any of its owners or employees shall be held liable or responsible for any errors or omissions on this Website and/or Platforms.

No Guarantees As To Results

You agree that the Company has not made any guarantees about the results of taking any action, whether recommended on this Website, associated platforms, marketing materials, or any other works associated with The Company. The Company provides educational and informational resources that are intended to help users of this Website and/or platforms succeed. You nevertheless recognize that your ultimate success or failure will be the result of your own efforts, your particular situation, and innumerable other circumstances beyond the control and/or knowledge of the Company.

You also recognize that prior results do not guarantee a similar outcome. Thus, the results obtained by others – whether clients of the Company or otherwise – applying the knowledge set out in our bootcamps and products found on our platforms and/or this Website are no guarantee that you or any other person or entity will be able to obtain similar results.

Email And Other Electronic Communications

Visiting the Website, submitting a contact form, signing up for emails, and/or sending emails to the Company constitutes electronic communications. You consent to receive electronic communications, and you agree that all agreements, notices, disclosures, and other communications that we provide to you electronically, via email, and on the Website and/or associated platforms, satisfy any legal requirement that such communications be in writing.

We would be pleased to communicate with you by e-mail, and there are various places on this Website that provide you the ability to send an electronic communication to the Company. Any such email or other electronic communication, however, does not create a business relationship or any contractual relationship. As set forth more fully in our Privacy Policy, we will take reasonable steps to ensure that any communications remain confidential, but we cannot guarantee the security of such communications and cannot guarantee that we would not be required to disclose such communications as a result of a court order.

Use Of Communication Services

By way of example, and not as a limitation, you agree that when using a Communication Service, you will not: defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as rights of privacy and publicity) of others; publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information; upload files that contain software or other material protected by intellectual property laws (or by rights of privacy of publicity) unless you own or control the rights thereto or have received all necessary consents; upload files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of another’s computer; advertise or offer to sell or buy any goods or services for any business purpose, unless such Communication Service specifically allows such messages; conduct or forward surveys, contests, pyramid schemes or chain letters; download any file posted by another user of a Communication Service that you know, or reasonably should know, cannot be legally distributed in such manner; falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded, restrict or inhibit any other user from using and enjoying the Communication Services; violate any code of conduct or other guidelines which may be applicable for any particular Communication Service; harvest or otherwise collect information about others, including e-mail addresses, without their consent; violate any applicable laws or regulations.

The Company has no obligation to monitor the Communication Services. However, the Company reserves the right to review materials posted to a Communication Service and to remove any materials in its sole discretion. The Company reserves the right to terminate your access to any or all of the Communication Services at any time without notice for any reason whatsoever.

The Company reserves the right at all times to disclose any information as necessary to satisfy any applicable law, regulation, legal process, or governmental request or to edit, refuse to post, or remove any information or materials, in whole or in part, in the Company’s sole discretion.

Materials uploaded to a Communication Service may be subject to posted limitations on usage, reproduction and/or dissemination. You are responsible for adhering to such limitations if you upload the materials.

Links To Third Party Websites And Services

Certain services made available via the Website are delivered by third-party Websites and organizations. By using any product, service, or functionality originating from the Website, you hereby acknowledge and consent that the Company may share such information and data with any third party with whom the Company has a contractual relationship to provide the requested product, service, or functionality on behalf of the Website’s users and customers.

Use of Paid Bootcamps, Courses, Programs, and Associated Material

The Company, from time to time, provides various bootcamps, courses, programs, and associated material for sale on this Website. The Company grants you a limited, personal, non-exclusive, non-transferable license to use our bootcamps, courses, programs, and associated material (collectively the “Courses”) for your own personal use. You agree that you are purchasing a revocable license to access our learning portals and bootcamps. Our learning portals, bootcamps, and modules and materials may change from time to time, with modules and content added and removed. In some cases materials, contents, and modules that may have been available may become unavailable for any number of reasons at the sole discretion of Learn SFMC. Your revocable license only grants you access to the learning portal only and does not guarantee any specific content, module, or other works except what is available at the time you access the learning portal.
Except as otherwise provided, you acknowledge and agree that you have no right to modify, edit, copy, reproduce, create derivative works of, reverse engineer, alter, enhance or in any way exploit any of the Courses in any manner.

By ordering or participating in Courses, you agree that the Courses you purchase or download may only be used by you for your personal use and may not be sold, redistributed, or shared in any way without the express written consent of the Company.

By ordering or participating in Courses, you further agree that you shall not create any derivative work based upon the Courses, and you shall not offer any competing products or services based upon any information contained in the Courses.

No Warranties

THE COMPANY MAKES NO WARRANTIES REGARDING THE PERFORMANCE OR OPERATION OF THIS WEBSITE. THE COMPANY FURTHER MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE INFORMATION, CONTENTS, MATERIALS, DOCUMENTS, PROGRAMS, PRODUCTS, BOOKS, OR SERVICES INCLUDED ON OR THROUGH THIS WEBSITE AND/OR PLATFORMS. TO THE FULLEST EXTENT PERMISSIBLE UNDER THE LAW, THE COMPANY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

Limitation of Liability

YOU AGREE TO ABSOLVE THE COMPANY OF ANY AND ALL LIABILITY OR LOSS THAT YOU OR ANY PERSON OR ENTITY ASSOCIATED WITH YOU MAY SUFFER OR INCUR AS A RESULT OF USE OF THE INFORMATION CONTAINED ON THIS WEBSITE AND/OR THE RESOURCES YOU MAY DOWNLOAD FROM THIS WEBSITE. YOU AGREE THAT THE COMPANY SHALL NOT BE LIABLE TO YOU FOR ANY TYPE OF DAMAGES, INCLUDING DIRECT, INDIRECT, SPECIAL, INCIDENTAL, EQUITABLE, OR CONSEQUENTIAL LOSS OR DAMAGES FOR THE USE OF THIS WEBSITE.

THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE WEBSITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. THE COMPANY AND/OR ITS SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE WEBSITE AT ANY TIME.

THE COMPANY AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, AND ACCURACY OF THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS CONTAINED ON THE WEBSITE FOR ANY PURPOSE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS ARE PROVIDED “AS IS” WITHOUT WARRANTY OR CONDITION OF ANY KIND. THE COMPANY AND/OR ITS SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE COMPANY AND/OR ITS SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, DATA OR PROFITS, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OR PERFORMANCE OF THE WEBSITE AND/OR ASSOCIATED PLATFORMS AND SERVICES, WITH THE DELAY OR INABILITY TO USE THE WEBSITE OR RELATED SERVICES, THE PROVISION OF OR FAILURE TO PROVIDE SERVICES, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS OBTAINED THROUGH THE WEBSITE, OR OTHERWISE ARISING OUT OF THE USE OF THE WEBSITE AND/OR PLATFORMS, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF THE COMPANY OR ANY OF ITS SUPPLIERS HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE WEBSITE, OR WITH ANY OF THESE TERMS OF SERVICE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE WEBSITE AND/OR PLATFORMS. NOTWITHSTANDING ANYTHING TO THE CONTRARY IN THESE TERMS, IN NO EVENT SHALL THE COMPANY’S TOTAL AGGREGATE LIABILITY TO STUDENT FOR ALL CLAIMS OF EVERY KIND ARISING OUT OF OR RELATING TO THESE TERMS, THE LEARNING PORTAL, ANY COMPLIMENTARY PRIVILEGES, OR ANY PROGRAM SERVICES EXCEED THE TOTAL AMOUNT ACTUALLY PAID BY STUDENT TO THE COMPANY IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM. THIS LIMITATION APPLIES REGARDLESS OF THE FORM OF ACTION, WHETHER IN CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE, AND REGARDLESS OF WHETHER THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. STUDENT ACKNOWLEDGES THAT THIS LIMITATION IS A FUNDAMENTAL ELEMENT OF THE BARGAIN BETWEEN THE PARTIES AND THAT THE COMPANY WOULD NOT PROVIDE ACCESS TO THE LEARNING PORTAL OR ANY PROGRAM SERVICES WITHOUT THIS LIMITATION

Arbitration

To the fullest extent permitted by applicable law, you agree that any dispute, claim, or controversy arising out of or relating to these Terms of Service, the Company’s products and services, your enrollment, or any aspect of your relationship with the Company (collectively, “Disputes”) shall be resolved exclusively through binding individual arbitration as set forth below, and not through any court proceeding, except for claims that may be brought in small claims court if they qualify.

Arbitration shall be administered by the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules then in effect, which are available at www.adr.org. The arbitration shall take place in Houston, Texas. You and the Company each agree that any Dispute shall be brought solely in the party’s individual capacity, and not as a plaintiff or class member in any purported class, consolidated, or representative proceeding. You expressly waive any right to participate in a class action, class arbitration, or any other representative proceeding. The arbitrator may not consolidate more than one person’s claims and may not preside over any form of class or representative proceeding.

To the fullest extent permissible by law, you further agree that you shall be responsible for all costs associated with initiating the arbitration and for the administration of the arbitration, except as otherwise provided by the AAA Consumer Arbitration Rules.

International Users

The Service is controlled, operated, and administered by the Company from our offices within the USA. If you access the Service from a location outside the USA, you are responsible for compliance with all local laws. You agree that you will not use the Company Content accessed through the Website in any country or in any manner prohibited by any applicable laws, restrictions or regulations and agree to abide by all copyright and content use guidelines outlined in this agreement.

European Union Consumers. For Students located in the European Union or European Economic Area: by accessing the Learning Portal, activating login credentials, or otherwise beginning to use the digital content prior to the expiration of the fourteen (14) day withdrawal period provided under the EU Consumer Rights Directive (Directive 2011/83/EU), Student expressly consents to the immediate performance of the service and expressly acknowledges the loss of the right of withdrawal pursuant to Article 16(m) of Directive 2011/83/EU. Student confirms that this consent is given prior to the commencement of performance. The Delivery Event (transmission of login credentials) constitutes the commencement of performance for purposes of this provision.

Multi-Jurisdictional Compliance. To the extent any jurisdiction’s mandatory consumer protection law requires a refund right, cooling-off period, or cancellation right that cannot be waived by contract, the Company’s obligation shall be limited to the minimum required by such law. Any such mandatory refund or cancellation right shall apply solely to the Portal License fee and shall not extend to, or be calculated based upon, any Complimentary Privilege. Student bears the burden of identifying and demonstrating the applicability of any such mandatory provision.

Indemnification

You agree to indemnify, defend, and hold harmless the Company, its officers, directors, employees, agents, and third parties for any losses, costs, liabilities, and expenses (including reasonable attorneys’ fees) relating to or arising out of your use of or inability to use the Website, Platforms, or services. Your violation of any terms of this Agreement or your violation of any rights of a third party, or your violation of any applicable laws, rules or regulations. The Company reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with the Company in asserting any available defenses.

Student Code of Conduct

By enrolling, you agree to comply with the following rules at all times while accessing the Learning Portal, private communities, live sessions, or any other Program Services provided by Learn SFMC, LLC (“Company”).

Professional Communication – treat staff and fellow students with courtesy; no insults, profanity directed at individuals, or threats.
Zero Harassment & Discrimination – no hate speech, slurs, or unwelcome sexual advances.
Integrity of Work – submit original work unless collaboration is expressly allowed; do not misrepresent progress or results.
Confidentiality & Privacy – keep all proprietary content inside the Program; no recording of any kind is allowed as well as no recording of live calls without permission for any use including personal use..
Intellectual-Property Respect – course content is licensed for personal use only; no redistribution or resale.
Platform & Account Security – keep logins private; no scraping, bulk download, or reverse-engineering.
No Spam or Unsanctioned Solicitation – no pitching products/services to students or staff outside designated channels.
Lawful Conduct – follow all applicable laws; illegal activity triggers immediate removal.
Payment Integrity – stay current on any installment plan; filing a charge-back without first contacting Support is a violation.
Compliance with Staff Directions – follow moderator instructions; ignoring them may escalate to suspension.

Termination, & Access Restriction

Right to Suspend or Terminate
Learn SFMC, LLC (“Company”) may, in its sole and absolute discretion, suspend or permanently terminate a Student’s access to (i) the Learning Portal, (ii) private communities, (iii) live or recorded sessions, and (iv) any other Company product or service (collectively, “Program Services”) at any time, with or without prior notice, for any of the following grounds:

a. material breach of these Terms of Service, the Code of Conduct, or any written policy published inside the Learning Portal;
b. harassment, abusive language, hate speech, or threats toward Company personnel, contractors, or other students;
c. conduct that the Company reasonably believes may harm its reputation, operations, intellectual-property rights, or the experience of other students;
d. suspected fraud, charge-back abuse, or other unlawful activity; or
e. failure to make timely payment under an agreed payment plan after a 5-day grace period.
Effect of Suspension or Termination
Upon notice of suspension or termination (the “Termination Date”), Student’s license to use the Program Services and all Company-provided materials immediately ceases. The Company will disable account credentials and remove the Student from all community platforms. Student shall have no right to export, download, copy, screenshot, or retain any materials, content, modules, videos, documents, or data from the Learning Portal or any community platform upon or after the Termination Date. Any materials previously downloaded or copied in violation of these Terms remain the intellectual property of the Company, and Student must immediately delete all such materials upon termination.
No Refund, Offset, or Credit
Student understands and agrees that the Program fee purchases only a revocable license to access the Learning Portal and/or Marketing Cloud while in good standing. Program Services such as assignment reviews, career assistance, and community access are complimentary privileges. Accordingly, all fees paid or payable prior to the Termination Date are non-refundable, non-cancellable, and not subject to set-off except where expressly required by applicable Texas or federal law (e.g., Tex. Bus. & Com. Code § 601 et seq. on electronic refunds).
Survival of Payment Obligations
Termination does not relieve Student of any unpaid balance under an installment plan. All provisions that by their nature should survive (e.g., intellectual-property, confidentiality, limitations of liability, dispute resolution, and governing law) shall continue in full force.
Appeal Window
Within five (5) business days of the Termination Date, Student may submit a written request for reconsideration stating specific facts. The Company will review in good faith and respond within ten (10) business days. The Company’s determination after review is final.
Governing Law and Venue
This Section, and the Terms of Service as a whole, are governed by and construed in accordance with the laws of the State of Texas without regard to its conflict-of-law rules. Any suit arising out of or relating to a termination decision shall be filed exclusively in the state or federal courts located in Harris County, Texas, and the parties consent to personal jurisdiction therein and is bound by our arbitration clause in this agreement.

(This Section controls and takes precedence over any inconsistent language regarding suspension, termination, refunds, or charge-backs contained elsewhere in these Terms.)

Services Rendered — Delivery and Fulfillment

Delivery of the Product. The sole product purchased by Student under this Agreement is a revocable, non-exclusive, non-transferable, limited-duration license to access the Learn SFMC digital Learning Portal (the “Portal License”). The Company’s obligation to deliver the product is fully and finally fulfilled at the moment the Company transmits login credentials (username, temporary password, or secure-access link) to the email address provided by Student at the time of purchase (the “Delivery Event”). The Delivery Event constitutes complete delivery and rendering of all purchased services regardless of whether Student opens the email, activates the credentials, logs in, or otherwise accesses the Learning Portal.

Acknowledgment of Receipt. Student acknowledges and agrees that:

The Delivery Event is the sole trigger for determining that services have been rendered and fulfilled in their entirety;
Transmission of credentials to the email address on file shall constitute conclusive proof of delivery, and the Company shall bear no responsibility for Student’s failure to receive, open, or act upon such communication due to spam filters, incorrect email addresses provided by Student, technical issues on Student’s end, or any other cause outside the Company’s reasonable control;
The product is deemed fully delivered and non-refundable as of the Delivery Event, and no subsequent claim of non-use, dissatisfaction, or failure to access shall constitute grounds for a refund, chargeback, credit, or offset of any kind;
Student’s decision not to access, use, or complete the Learning Portal materials after the Delivery Event does not constitute non-delivery, partial delivery, or failure of consideration by the Company.

Confirmation of Delivery. The Company maintains server logs and email transmission records as evidence of the Delivery Event. Student agrees that such records constitute sufficient and binding proof of delivery for purposes of any dispute, chargeback proceeding, arbitration, or legal action.

Complimentary Privileges — Non-Purchased Benefits

Nature of Complimentary Privileges

In addition to the Portal License, the Company may, at its sole and absolute discretion, extend certain complimentary, non-contractual privileges to enrolled Students (collectively, “Complimentary Privileges”). Student expressly acknowledges and agrees that Complimentary Privileges are:

NOT part of the purchased product or service;
NOT included in the Program fee;
Provided entirely free of charge as a goodwill gesture by the Company;
Not guaranteed, promised, or owed to any Student at any time;
Subject to modification, suspension, or permanent removal at the Company’s sole discretion, at any time, for any reason or no reason, including while Student is in good standing, and without prior notice, liability, or obligation to provide a replacement or alternative.

Enumeration of Complimentary Privileges

Complimentary Privileges may include, but are not limited to, any or all of the following, which may vary by enrollment tier:

Premium Career Coaching (including but not limited to interview preparation, salary negotiation guidance, and contract guidance)
Assignment reviews, feedback, and portfolio review sessions
Resume optimization and career materials review
Premium support from the Learn SFMC team beyond standard ticketing
Exclusive invitations to networking events, whether virtual or in-person
Elite Private Group access and direct access to Learn SFMC senior team members
Private community access (including but not limited to Discord servers, Slack channels, or any other communication platform)
Career resources, job placement guidance, and job search assistance
Ticketing support systems and priority support queues
Group support sessions, office hours, and group coaching calls
One-on-one or group career coaching sessions
Access to guest speakers, industry panels, or employer introductions
Any other benefit, resource, service, event, access, or privilege referenced in marketing materials, social media content, webinars, masterclasses, sales presentations, or any other Company communication that is not the Portal License itself

No Consideration Allocated

Student understands, acknowledges, and expressly agrees that zero dollars ($0.00) of the Program fee is allocated to, attributable to, or paid in exchange for any Complimentary Privilege. The entire Program fee constitutes payment solely for the Portal License. No portion of any fee paid may be attributed to any Complimentary Privilege for purposes of a refund claim, chargeback dispute, credit card dispute, or any other legal or financial proceeding.

Marketing References

Student acknowledges that the Company may reference, describe, or promote Complimentary Privileges in marketing materials, advertising, social media, webinars, masterclasses, sales calls, landing pages, emails, and other promotional content. Any such reference does not and shall not:

Create a contractual obligation to provide such Complimentary Privileges;
Constitute a guarantee, warranty, or promise that such Complimentary Privileges will be available at the time of enrollment, during enrollment, or at any future date;
Modify the nature of the Student’s purchase, which remains solely the Portal License;
Entitle Student to any refund, credit, chargeback, or offset if any Complimentary Privilege is modified, reduced, suspended, or discontinued.

Tier-Based Availability

Certain Complimentary Privileges may be made available only to Students enrolled in specific program tiers (e.g., Professional, Elite). Tier-based availability is determined solely by the Company, may change at any time, and does not create any additional contractual right. The Company reserves the right to add, remove, or reassign Complimentary Privileges between tiers at any time without notice.

Revocation

The Company may revoke, limit, or discontinue any or all Complimentary Privileges for any individual Student or for all Students, at any time, for any reason or no reason, including but not limited to:

Violation of the Student Code of Conduct or any provision of these Terms;
Business decisions, resource allocation, or operational changes within the Company;
Discontinuation of a particular program, platform, tool, or service provider;
The Company’s sole determination that revocation is appropriate, even if Student is in full compliance with all Terms and the Code of Conduct.

Revocation of Complimentary Privileges shall not entitle Student to any refund, credit, chargeback, offset, or claim of breach.

Chargeback and Payment Dispute Provisions

Prohibited Chargebacks

Student agrees that initiating a chargeback, payment dispute, or reversal through any bank, credit card company, payment processor, or financial institution (collectively, a “Chargeback”) without first exhausting the Company’s internal dispute resolution process constitutes a material breach of this Agreement.

Internal Dispute Resolution

Prior to initiating any Chargeback, Student must:

Contact the Company in writing at the designated support email address;
Clearly state the nature of the dispute;
Allow the Company a minimum of fifteen (15) business days to investigate and respond.

Consequences of Unauthorized Chargeback

If Student initiates a Chargeback without completing the internal dispute resolution process, or initiates a Chargeback based on the non-delivery, modification, or revocation of any Complimentary Privilege, Student agrees:

Such Chargeback is fraudulent and constitutes a material breach of this Agreement;
The Company may immediately terminate Student’s access to all Program Services, including the Portal License and all Complimentary Privileges;
Student shall be liable for the full Program fee, all chargeback fees incurred by the Company, collection costs, and reasonable attorneys’ fees;
The Company may pursue all available legal remedies, including but not limited to referral to collections, reporting to credit bureaus where permitted by law, and pursuit of damages through binding arbitration as set forth in these Terms.

No Chargeback for Complimentary Privileges

Student expressly acknowledges that the modification, reduction, suspension, or revocation of any Complimentary Privilege does not constitute non-delivery of services, failure of consideration, or breach of contract by the Company, and shall not serve as a valid basis for any Chargeback or payment dispute. Any Chargeback filed on such grounds shall be deemed fraudulent under this Agreement.

Affiliate and Third-Party Representations

The Company is not responsible for, and does not adopt, endorse, or ratify any representation, promise, claim, testimonial, income projection, or guarantee made by affiliates, referral partners, students, alumni, influencers, or any third party regarding the Company’s programs, expected outcomes, earning potential, or benefits. Student agrees to rely solely on the representations expressly contained in these Terms of Service and the official Company website (learnsfmc.com) in making any purchase decision. No statement made by any third party, whether in social media content, blog posts, podcasts, videos, direct messages, or any other medium, shall be attributed to the Company or create any obligation on the part of the Company. Student further agrees that any claim based on a third-party representation shall not constitute grounds for a refund, chargeback, credit, or offset of any kind.

Data Retention and Evidence

Student consents to the Company’s collection and retention of access logs, login timestamps, IP addresses, page views, module completion records, email delivery confirmations, checkout acknowledgment records, and all other usage and transaction data for a period of no less than three (3) years following the date of enrollment. Student agrees that such records may be used by the Company as evidence in any chargeback representment, arbitration proceeding, legal action, collections matter, or other dispute resolution process. Student further agrees that the Company’s records shall be presumed accurate and reliable in any such proceeding absent clear and convincing evidence to the contrary.

REFUND POLICY

This Refund Policy (“Policy”) is incorporated by reference into and forms an integral part of the Learn SFMC Bootcamp Terms of Service (“Terms”). Capitalized terms not defined herein have the meanings ascribed to them in the Terms. By enrolling in any Learn SFMC program and submitting payment, you acknowledge that you have read, understood, and agree to be bound by this Policy in its entirety.

1. All Sales Are Final

All purchases of learn sfmc programs, bootcamps, courses, and associated products are final and non-refundable. By completing your purchase, you expressly acknowledge and agree that:

No refunds will be issued under any circumstances, except where expressly required by applicable law that cannot be waived by contract;
No credits, offsets, or account adjustments will be provided in lieu of a refund;
No cancellations will be accepted after payment has been processed, regardless of whether the Student has accessed, used, or derived any benefit from the Learning Portal or any Complimentary Privileges;
No exchanges or transfers of enrollment to another individual, cohort, or program tier will be provided as an alternative to a refund, unless expressly authorized in writing by an officer of the Company;
This no-refund policy applies regardless of the reason for the refund request, including but not limited to dissatisfaction, change of mind, financial hardship, change in personal or professional circumstances, inability to complete the program, perceived inadequacy of materials, technical difficulties on the Student’s end, or any other reason whatsoever.

2. What You Are Purchasing

To eliminate any ambiguity regarding the scope of your purchase and the basis for this no-refund Policy:

2.1 The Product. Your Program fee purchases one (1) item only: a revocable, non-exclusive, non-transferable, limited-duration license to access the Learn SFMC digital Learning Portal (the “Portal License”) for a period of up to one (1) year, subject to compliance with the Terms of Service and the Student Code of Conduct. The Portal License is the sole product, the sole deliverable, and the sole basis of consideration for your payment.

2.2 Delivery. The product is deemed fully and finally delivered at the moment the Company transmits login credentials to the email address provided by Student at the time of purchase (the “Delivery Event”), as further described in the Services Rendered section of the Terms. After the Delivery Event, the Company has fulfilled 100% of its delivery obligations.

2.3 Content Not Guaranteed. The Portal License grants access to the Learning Portal as it exists at the time of access. The Company may add, modify, update, or remove modules, materials, content, and features at any time in its sole discretion. The Portal License does not guarantee access to any specific module, lesson, video, document, template, tool, or other content item. Changes to Portal content do not constitute a reduction in the delivered product and are not grounds for a refund.

2.4 Complimentary Privileges Are Not Purchased. As set forth in the Terms, all benefits beyond the Portal License—including but not limited to career coaching, assignment reviews, community access, networking events, group support, private group access, and any other benefit described in marketing materials—are Complimentary Privileges provided free of charge at the Company’s sole discretion. Zero dollars ($0.00) of the Program fee is allocated to any Complimentary Privilege. The modification, reduction, suspension, or revocation of any Complimentary Privilege is not a basis for a refund under any circumstance.

3. Situations That Do Not Warrant a Refund

Without limiting the generality of Section 1, the following situations expressly do not entitle Student to a refund, credit, offset, chargeback, or any other form of monetary recovery:

Student does not access, log into, or use the Learning Portal after the Delivery Event;
Student does not complete the program, any module, or any assignment;
Student is dissatisfied with the quality, depth, format, delivery method, or content of the Learning Portal materials;
Student does not achieve desired career outcomes, salary targets, employment, clients, or any other professional or financial result;
Student experiences a change in personal circumstances including but not limited to financial hardship, job loss, relocation, health issues, family obligations, or change of career interest;
Student’s access is suspended or terminated for violation of the Terms of Service or Student Code of Conduct;
Student’s Complimentary Privileges are modified, reduced, suspended, or revoked for any reason;
The Company modifies, updates, adds, or removes content, modules, features, or materials from the Learning Portal;
The Company discontinues, modifies, or restructures any Complimentary Privilege, program tier, community platform, or support channel;
Student claims they did not read, understand, or were not aware of this Refund Policy, the Terms of Service, or any other policy at the time of purchase;
Student claims that verbal representations, marketing materials, webinar content, masterclass presentations, social media posts, sales calls, or any other communication created an expectation inconsistent with this Policy or the Terms;
Student experiences technical difficulties, internet connectivity issues, device compatibility problems, or any other technology-related issue on Student’s end that impedes access to the Learning Portal;
Student enrolls in the wrong program tier and seeks a refund of the difference rather than contacting the Company for a tier adjustment;
Student claims the program was misrepresented based on third-party reviews, testimonials, affiliate content, or any representation made by a person or entity other than an authorized officer of the Company;
Student is located in a jurisdiction where the program content is less applicable or relevant to local market conditions;
Any other reason or circumstance not expressly required by applicable non-waivable law.

4. Payment Plans and Installment Obligations

If Student enrolls under a payment plan or installment arrangement:

The full Program fee is due and payable regardless of whether Student continues to access or use the Learning Portal or any Complimentary Privileges;
Failure to make any scheduled payment does not constitute cancellation of enrollment or release Student from the obligation to pay the remaining balance;
Dissatisfaction, non-use, termination for cause, or revocation of Complimentary Privileges does not relieve Student of any outstanding payment obligation;
The Company may, upon five (5) days’ written notice of a missed payment, suspend access to the Learning Portal and all Complimentary Privileges until the account is brought current, without waiving the right to collect the full remaining balance;
In the event of default, Student shall be liable for the full unpaid balance, late fees of 1.5% per month (or the maximum permitted by Texas law, whichever is less), collection costs, and reasonable attorneys’ fees.
Upon default of any single installment payment and expiration of the five (5) day grace period, the Company may, at its sole discretion, declare the entire remaining unpaid balance immediately due and payable in full. Student acknowledges that the outstanding balance upon default constitutes a liquidated debt, not a penalty, and represents a reasonable estimate of the Company’s damages resulting from the breach.

5. Chargebacks and Payment Disputes

This Policy is to be read in conjunction with the Chargeback and Payment Dispute Provisions in the Terms of Service. Student reaffirms and agrees:

Filing a chargeback, payment dispute, or reversal with any bank, credit card company, payment processor, or financial institution without first completing the Company’s internal dispute resolution process (minimum fifteen (15) business days) constitutes a material breach of the Terms and this Policy;
Filing a chargeback based on non-use, dissatisfaction, change of mind, or the modification or revocation of any Complimentary Privilege shall be deemed fraudulent under this Agreement, as the product (Portal License) was delivered at the Delivery Event;
Upon an unauthorized chargeback, the Company may immediately terminate all access, pursue the full Program fee plus all chargeback fees, collection costs, and reasonable attorneys’ fees, and exercise all remedies available under the Terms including binding arbitration in Houston, Texas;
Student acknowledges that the Company maintains delivery logs, email transmission records, checkout acknowledgments, and access records sufficient to demonstrate that the product was delivered, and Student consents to the Company’s use of such records in any chargeback representment, arbitration, or legal proceeding.

6. Sole and Exclusive Remedy

If Student is dissatisfied with the Learning Portal, any Complimentary Privilege, or any aspect of the Learn SFMC program, Student’s sole and exclusive remedy is to:

Discontinue use of the Learning Portal and any Complimentary Privileges; and/or
Submit a written complaint to the Company’s designated support email for good-faith review.

The Company may, but is not obligated to, offer accommodations such as extended access, tier adjustments, additional support, or other non-monetary remedies at its sole and absolute discretion. Any such accommodation shall not be construed as an admission of fault, a waiver of any provision of this Policy or the Terms, or a precedent for future disputes.

7. Preservation of Statutory Rights

Nothing in this Policy is intended to limit or waive any non-waivable consumer protection right expressly granted by applicable Texas or federal statute. To the extent any provision of this Policy conflicts with a non-waivable statutory right, that provision shall be modified to the minimum extent necessary to comply with applicable law, and all remaining provisions shall continue in full force and effect. For the avoidance of doubt, this savings clause does not create any refund right that does not otherwise exist under applicable non-waivable law.

8. Pre-Purchase Acknowledgment

By completing a purchase, Student represents and warrants that:

Student has read this Refund Policy in its entirety prior to purchase;
Student understands that all sales are final and no refunds will be issued;
Student understands that the sole product being purchased is the Portal License;
Student understands that all benefits beyond the Portal License are Complimentary Privileges provided at no cost and subject to revocation;
Student is making this purchase voluntarily, without coercion or duress, and with full knowledge of this Policy;
Student has not relied on any oral or written representation, promise, or guarantee not expressly contained in the Terms of Service and this Policy in making the decision to purchase;
Student waives any right to claim that this Policy was unconscionable, unclear, or not adequately disclosed at the time of purchase.

9. Integration with Terms of Service

This Policy is incorporated by reference into the Terms of Service and is subject to all provisions thereof, including but not limited to the arbitration clause, limitation of liability, indemnification, governing law (State of Texas), and venue (Harris County, Texas). In the event of any conflict between this Policy and the Terms of Service, the provision that affords the Company greater protection shall control.

The Company reserves the right to amend this Policy at any time in accordance with the change provisions set forth in the Terms of Service. Continued use of the Learning Portal or any Program Services after posting of an amended Policy constitutes acceptance of the amended Policy.

Scope of Purchase — Student Acknowledgment

By enrolling in any Learn SFMC program and submitting payment, Student expressly represents, warrants, and acknowledges that:

Student is purchasing solely a revocable license to access the digital Learning Portal for a period of up to one (1) year, subject to compliance with these Terms and the Student Code of Conduct;
Services are deemed fully rendered upon the Delivery Event (transmission of login credentials to Student’s email address on file);
All benefits beyond the Portal License are Complimentary Privileges provided free of charge at the Company’s discretion;
No representation made in any marketing material, webinar, masterclass, sales call, social media post, or any other communication creates an obligation to deliver Complimentary Privileges or modifies the scope of this purchase;
Student has read, understood, and agrees to be bound by all provisions of these Terms of Service, including without limitation the sections titled Services Rendered, Complimentary Privileges, Chargeback and Payment Dispute Provisions, Termination & Access Restriction, and No Guarantees As To Results;
Student waives any right to claim non-delivery, partial delivery, or failure of consideration based on the availability, modification, or revocation of any Complimentary Privilege;
This acknowledgment is irrevocable and shall survive termination, expiration, or cancellation of Student’s enrollment.

Entire Agreement, Precedence, and Supersession

These Terms of Service, together with the Privacy Policy, the Student Code of Conduct, and any enrollment agreement executed at the time of purchase, constitute the entire agreement between Student and the Company regarding the subject matter hereof. No oral promise, representation, guarantee, or statement made by the Company, its employees, contractors, affiliates, or agents—whether in a masterclass, webinar, sales call, social media post, TikTok live, email, direct message, or any other medium—shall be deemed to modify, supplement, or override any provision of these Terms unless set forth in a writing signed by an authorized officer of the Company.

In the event of any conflict between these Terms and any marketing material, promotional content, verbal representation, or other external communication, these Terms shall control and take precedence.

Severability

If any provision of these supplemental sections is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction or arbitrator, such invalidity shall not affect the remaining provisions, which shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving the original intent of the parties.

Effective Date and Retroactive Application

These supplemental sections are effective immediately upon posting and apply retroactively to all current and future Students, consistent with the change provision in the existing Terms of Service. Continued use of the Website, Learning Portal, or any Program Services after posting constitutes acceptance of these supplemental sections.

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